FAQs About Selling Scentsy

Q. Can I sell Scentsy candles myself?
Q. What kind of money can I make selling Scentsy?
Q. What are the benefits of direct selling with Scentsy?
Q. I'm not really a "sales-y" kind of person. Can I still be good at this, and will I enjoy it?
Q. What does it cost to get started?
Q. What exactly is the Scentsy Starter Kit, and why do I need it?
Q. Are parties a "must"?
Q. Are there any scripts to memorize, and is there a dress code for parties?
Q. Can I sell online?
Q. Can I make my own personal website to advertise my Scentsy business?
Q. Can I sell on eBay?
Q. Can I sell at fairs, expos, and similar events?
Q. Do consultants get a discount on Scentsy products they buy for themsleves?
Q. When are commission checks issued?
Q. What kind of support and training does Scentsy provide?
Q. What other benefits does Scentsy offer consultants?
Q. What kind of company is Scentsy, and why should I feel confident working with them?
Q. Are there any monthly or quarterly sales requirements?
Q. Are there any minimum requirements to earn commissions on my team's sales?
Q. Are the "Scent of the Month Kit" and "Warmer of the Month Kit" required purchases?
Q. What if Scentsy just doesn't work out for me?

Q. Can I sell Scentsy candles myself?

A. Yes, it's easy to become an authorized Scentsy consultant. All you have to do is sign up and you'll get your Scentsy Starter Kit in the mail within a few days. It contains all the information, business tools, and demo products you need to get started. Plus, Team Madness is ready and anxious to do everything we can to help you succeed. We'll call you within 24 hours of signing up and guide you through the start-up process. Find out everything we'll do to help you here.

Q. What kind of money can I make selling Scentsy?

A. The sky's the limit! Scentsy offers amazing 25% commissions on everything you sell. That means you make $25 for every $100 of products you sell. Check out this simple example of how much money you can easily make doing 15 hours of work. (Do you really call it "work" when it's so much fun?)

The amount you can earn depends completely on how much time and energy you want to invest. Some consultants opt to sell just enough to get their Scentsy products at a discount, while others make six-figure incomes per year.

One of the best things about selling Scentsy is that virtually everyone who buys a Scentsy product or two falls in love with it and continues to buy more year after year. You'll soon find, like we have, that most of your business comes from loyal repeat customers. And most the time, they'll go onto your Scentsy website themselves and purchase what they want, all without any involvement from you.

Q. What are the benefits of direct selling with Scentsy?

A. The freedom of being your own boss, the flexibility to set your own schedule and work as many (or as few) hours as you choose, and the limitless potential for success are just a few of the reasons people start selling Scentsy. And anyone can do it! You don’t need a degree or a background in sales or a big chunk of start-up capital. Direct selling with Scentsy is an easy, enjoyable way to earn extra income.

Q. I'm not really a "sales-y" kind of person. Can I still be good at this, and will I enjoy it?

A. It sure is working for us, and we're definitely not salespeople! At Scentsy, it’s all about relationships, not hard sell tactics. If you enjoy socializing and sharing Scentsy products with friends and family, you have all the qualifications you need to succeed. In fact, the complete lack of sales pressure and the simplicity of Scenty's products are the main reasons so many Scentsy customers decide to become consultants. They love the products, enjoy the parties they've been to, enjoy telling their friends and family about Scentsy, and suddenly realize, "Hey, I can do this!"

Q. What does it cost to get started?

A. There really isn't a "registration fee" (Scentsy doesn't make money from consultant sign-ups; it makes money from satisfied customers buying its products year after year), but you do need to invest $99 (plus a few bucks for shipping) to purchase your Scentsy Starter Kit. That's the only cost to get started as a Scentsy consultant. And trust us, the Scentsy Starter Kit is worth every penny... keep reading.

Q. What exactly is the Scentsy Starter Kit, and why do I need it?

A. The Scentsy Starter Kit contains several demo products (a candle warmer, room spray, car candle, fragrance bar, and more), good-sized samples of all 80+ scents, catalogs, order forms, business cards, an instructional DVD, and a whole lot more. It has everything you need to start your successful Scentsy candle business. (Learn more about the starter kit here.)

The starter kit is $99 (plus a few bucks for shipping) and generally ships via UPS within 72 hours of receiving your application.

Q. Are parties a "must"?

A. No, they are not. There is no requirement to throw a certain number of parties within your first month (or 3 months, or 6 months), nor is there a requirement to throw a party... EVER! You can promote your candle business any way you want. If you prefer casual one-on-one discussions, go for it! If you prefer an e-mail to friends and family, e-mail away! If you want to build a future clientel by giving Scentsy products as Christmas, birthday, or shower gifts, more power to you! Scentsy parties are a fun, easy way to introduce a lot of people to Scentsy and sell a lot of products, but they are absolutely not required.

Q. Are there any scripts to memorize, and is there a dress code for parties?

A. Absolutely not! Scentsy provides useful training tools and advice on how to have a successful party, but the way you run your parties—and your business—is entirely up to you. Scentsy intentionally keeps its product line and pricing simple to make it easy for consultants to relax and be themselves.

Q. Can I sell online?

A. Yes. Independent Scentsy Consultants can sell Scentsy products online at their Scentsy replicated website (ours, for example, is candlemadness.scentsy.us). The scentsy.us-based replicated site is completely optional, and it's FREE for the first 3 months (and then only $10 a month after that).

Q. Can I make my own personal website to advertise my Scentsy business?

A. Yes. In fact, you're looking at one right now. You're free to have your own NON-scentsy.us website in addition to your scentsy.us-based replicated website. Scentsy does, of course, have guidelines you must follow on what you can have on your personal Scentsy website (you'll have full access to their Policies & Procedures once you become a consultant).

When you join Team Madness, we will be happy to assist you in building your personal website, and we'll teach you how to customize it and (most importantly) how to DRIVE TRAFFIC to it! (Find out everything Team Madness will do to help you succeed)

Q. Can I sell on eBay?

A. No. To maintain the quality and integrity of Scentsy products, Scentsy does not allow its consultants to sell on eBay or any other auction-type website.

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Q. Can I sell at fairs, expos, and similar events?

A. Yes. Scentsy Independent Consultants are allowed to sell Scentsy at local events and expos. You can either purchase inventory to resell at the events, or you can take orders right at the event. Scentsy policy only allows one Scentsy consultant per event (the first to register and pay for the event has dibs).

Q. Do consultants get a discount on Scentsy products they buy for themsleves?

A. Yes, you get a 25% discount. Here's how it works... You pay full price for your order up-front (just as if you were NOT a consultant), but then you receive a 25% commission on the purchase price. So you end up really only paying 75% of the retail price.

Q. When are commission checks issued?

A. Scentsy sends out paper checks on the 10th of each month for the commissions earned in the prior month. You can see an accounting of how the commissions were calculated in your workstation online. (Note: The minimum check amount is $30, so if your monthly commissions are less than that Scentsy will wait until the next month or until your commissions reach $30.)

Q. What kind of support and training does Scentsy provide?

A. Scentsy consultants are truly sponsored and mentored, not just recruited. Along with support from your sponsor (Team Madness - learn how we'll help you here) and our sponsor, you’ll have full access to Scentsy's web-based training tools and an online forum for connecting with fellow consultants. The Starter Kit includes a comprehensive New Consultant Start-Up Guide, plus a bunch of promotional products and marketing tools.

Scentsy’s fully-staffed Consultant Support Department is available every weekday from 7 am to 7 pm. Scentsy also holds an annual convention and seasonal training and networking events throughout the United States.

Q. What other benefits does Scentsy offer consultants?

A. Every Scentsy consultant gets a free website for 3 full months (it's only $10/month after that), a free online workstation to organize and run her business (it's called the "back office"), free credit card processing, no inventory to manage, no credit card fees, and free shipping on orders over $150.

Q. What kind of company is Scentsy, and why should I feel confident working with them?

A. Everything Scentsy does is based on its core virtues of Simplicity, Authenticity, and Value. Scentsy is an active member of the Direct Selling Association (DSA), an industry organization founded to promote and uphold the highest level of business ethics and service to consumers. In June 2009, Scentsy, Inc. was honored with the DSA’s first Rising Star Award.

Why is DSA membership so important? Because it means that Scentsy consultants, hostesses, and customers can be confident about doing business with a company they can trust.

And Scentsy is serious about Authenticity in other ways as well. Unlike most direct selling companies, Scentsy encourages its consultants to express their individuality and operate their businesses in ways that work best for their families and their lifestyles.

Q. Are there any monthly or quarterly sales requirements?

A. To remain an 'active' consultant, you must place at least $150 in orders during one out of every three months (most consultants easily meet this requirement). But you're always welcome at Scentsy, whether you're 'active' or not. You are free to schedule as many or as few parties as you like and sell as much or as little product as you like. You can also act as your own party hostess and consultant.

Q. Are there any minimum requirements to earn commissions on my team's sales?

A. To earn commissions on the sales your team makes, you must be a "Lead Consultant." To achieve this status, you must have at least $500 in monthly personal retail sales, at least $1,000 in group wholesale volume in a month, and at least one active frontline Scentsy Consultant on your team.

Q. Are the "Scent of the Month Kit" and "Warmer of the Month Kit" required purchases?

A. No, Scentsy NEVER requires its consultants to buy products. The "Scent of the Month Kit" and "Warmer of the Month Kit" are "opt-in" programs to help consultants become familiar with newly released products and grow their businesses. They are NOT required. (If you want to participate, though, you do get the warmers and scents at a substantial discount.)

Q. What if Scentsy just doesn't work out for me?

A. Scentsy realizes that, even with the best of intentions on both sides, not all partnerships are meant to be. Consultants can leave Scentsy at any time without any kind of cancellation penalty.